In this tutorial we'll walk through Facebook auto-posting, and how to do it!
Auto-posting activity helps create "buzz" in your Facebook groups and events to encourage customers to begin browsing your open popups. Use this to your advantage!
First, click the "Popups" menu icon, then the "Edit" button.
Click the blue "Connect to Facebook" button.
Follow the steps in the Facebook sign in window that appears to allow Shoppe to sign in to the account. Make sure popups are enabled in the browser, otherwise the window may be prevented from opening.
You'll see a "Success" message when you have connected to Facebook.
Next, you'll see all of the Facebook groups that you admin in the connected Facebook account. You can also choose "Events" to post to. Click a group or event to select it as the group you wish to automatically post claim and comment popup activity to.
Now that you have selected a group or event, you can select whether you want to post claims or comments by clicking the checkboxes.
If you ever need to disconnect your Facebook profile, click the profile icon, then "Disconnect."
Now that you have enabled Facebook autoposting for claims and comments, Shoppe will automatically share this activity to your Facebook group or event page.
Note: Only 1 claim or comment is shared every 5 minutes to prevent Facebook from flagging the frequent activity as spam in your account and freezing it. (We had a few incidents when the feature was first released, eekk!)
Clicking the shared post in the group will open the item details page in Shoppe. This is an effective way to get your customers in the group shopping with you!
If you clicked the checkbox in the popup's settings to enable comment posting, they will also be shared when someone comments on an item. (Be aware that only one bit of activity is shared between comments and claims per 5 minutes to prevent from "Facebook jail!")
Congrats! You're now getting your Facebook customers out of the group and into your Shoppe!
Comments, questions, concerns?
Email us at firstname.lastname@example.org!